Privacy Policy
Last Updated: May 2, 2026
3X Points System ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at 3xpointssystem.com (the "Site") and use our web application (the "Service").
1. Information We Collect
Personal Information You Provide
When you register for an account or opt in to our communications, we may collect:
- Name (first and last)
- Email address
- Phone number
- General spending preferences (spending ranges you select during onboarding)
- Travel destination preferences
- Loyalty program membership information (program names and point balances you choose to enter)
Information Collected Automatically
When you access the Service, we may automatically collect:
- Device information (browser type, operating system)
- IP address
- Pages viewed and features used within the Service
- Date and time of access
- Referring URL
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Personalize your points optimization blueprint and recommendations
- Send you account-related communications (welcome emails, challenge updates, system alerts)
- Send you marketing communications and points optimization tips via email and SMS (with your consent)
- Analyze usage patterns to improve the Service
- Respond to your comments, questions, and support requests
- Comply with legal obligations
3. SMS/Text Messaging
If you opt in to receive SMS/text messages from 3X Points System:
- Message Content: You will receive points optimization tips, challenge reminders, milestone notifications, and system updates.
- Message Frequency: Approximately 4-8 messages per month. Frequency may vary.
- Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation message and no further SMS messages will be sent.
- Help: Reply HELP to any message for support information, or contact us at support@3xpointssystem.com.
- Costs: Standard message and data rates may apply, depending on your mobile carrier and plan.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- No Sharing: We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. SMS consent and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate the Service (hosting, email delivery, analytics), under strict confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit permission to share specific information.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data in transit
- Firebase Authentication for secure account access
- Secure cloud infrastructure (Google Cloud Platform / Firebase)
- Access controls limiting employee access to personal data
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at support@3xpointssystem.com.
8. Cookies and Tracking
We use essential cookies and local storage to maintain your session and preferences within the Service. We use analytics tools to understand how the Service is used. You can control cookie preferences through your browser settings.
9. Third-Party Links
The Service may contain links to third-party websites (loyalty programs, booking platforms, partner services). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
11. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at support@3xpointssystem.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@3xpointssystem.com
- Website: 3xpointssystem.com